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Troubleshooting

My hinge(s) are binding.

 

1.    Confirm both hinges are mounted in-line and parallel to the picture frame edges.                      (Even a slight deviation from parallel can cause binding.)

    

    Remedies:

  •  The hinges are designed with a small amount of space around the screws in each hole.  Loosen                           the screws slightly adjust hinges to parallel and re-tighten.

        *(Not enough space to adjust for parallel around screws?)

  • Most picture frames are identical along all sides, you can unscrew the hinges, rotate the frame around and remount the hinges on opposite side (also rotate image/art); you may choose to fill previous screw holes.

  • Or, choose an alternate picture frame.

2.     Confirm both hinges are precisely in-line with each-other on the wall.

         (Any off-set between alignment can cause binding.)

    Remedies:

  •  The hinges are designed with a small amount of space around the screws in each hole.  Loosen                           the screws slightly adjust hinges to parallel and re-tighten.

  • Most picture frames are identical along all sides, you can unscrew the hinges, rotate the frame around and remount the hinges on opposite side (rotate image/art); you may choose to fill previous screw holes.

  • Or, choose an alternate picture frame.

  • If wall anchors were installed out of alignment, remove lower wall anchors, repair drywall and re-install in         plumb/aligned with upper anchor locations.

3.     Confirm your picture frame is not warped.                                                                                                         (Place the un-installed picture frame on flat surface.)

    Remedies: (if warped)

  • Choose an alternate picture frame.

 

4.     Confirm your wall is flat both horizontally and vertically.                                                                       (Use long straight-edge.)

    Remedies: (if wall is bowed/dipped)

  • Choose an alternate location.

  • Repair dip/bow in drywall

5.     Confirm your hinges were not damaged/bent during the installation. 

    Remedies: 

  • Hinges are made of 18 gauge steel but can be bent with moderate force.

  • Hinges damaged due to improper installation are not replaceable under warranty.

For any other questions please see FAQ page or contact us at 1-877-MY-HINGE

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